- Location: Coventry – MD Support Centre, Westwood Business Park
- Hours: Full-time, 35 hours per week
- Contract: Permanent
- Salary: £25,500 per annum
The Role
We are recruiting a Clinical Administrator to play a central role in the coordination and administration of our therapy and clinical services. This is a highly organised, detail-focused role supporting therapists, service users and satellite clinics to ensure services are well planned, well attended and well recorded.
You will manage therapy schedules, support referrals and service-user administration, and ensure accurate data and systems underpin service delivery. This role is critical to keeping our clinical services running smoothly and safely.
Key Responsibilities
- Preparing and maintaining three-month advance therapy schedules
- Coordinating therapists’ diaries and appointment schedules
- Administering online therapy classes and satellite clinics
- Managing referrals, service-user records and correspondence
- Liaising with service users, therapists, GPs and consultants
- Ensuring patient administration systems and electronic diaries are accurate and aligned
- Inputting and analysing administrative data to support management decision-making
- Supporting therapists and administrative colleagues with day-to-day operational tasks
About You
You will be highly organised, reliable and comfortable working in a busy administrative role involving confidential clinical information. You will have strong communication skills, be confident using IT systems and databases, and take pride in maintaining accurate records and well-run processes.
Experience in healthcare, charity or disability-related settings is desirable but not essential.
What We Offer
- Permanent, full-time role based in Coventry
- Annual salary review and discretionary performance uplift
- Employer pension contribution
- 22 days annual leave plus bank holidays
- Employee Assistance Programme
- Generous training and development opportunities
- Supportive, values-driven working environment
Safeguarding
This role is subject to a probationary period and an enhanced Disclosure and Barring Service (DBS) check.
How to apply
To apply for one of our vacancies, please send a CV and covering letter detailing how your experience and interest fits the Role Description to recruiting@mdsupportcentre.org.
If you would like an informal chat or further information about any of these roles, email getintouch@mdsupportcentre.org or telephone 02476 100770.
We positively welcome applications from all sections of the community and actively promote equal opportunities. Please note that all roles are subject to full references and a DBS check, which will be carried out prior to joining.